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  1. Getting this error: "Sorry we are having trouble finding time"

    I installed the addin yesterday. Getting the same error both on Outlook web and on desktop.

    69 votes
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    32 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. Time zones are completely messed up

    I scheduled a meeting on (UTC+01:00) Amsterdam, Berlin, Bern, Rome, Stockholm, Vienna.
    However, the invitation defaults to (UTC+01:00) Casablanca for all recipients.
    Even weirder, the times shown differ by 1 or even two hours, despite the two timezone being identical.

    This completely breaks the tool for me.

    32 votes
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  3. Error "We are having trouble finding one or more recipients"

    Full error
    We are having trouble finding one or more recipients. Please try re-adding them or recreating the message. If the issue persists, please contact us. <ok> (here contact us leads to this forum)

    Occurs in Outlook client (build 12915).
    1. viewing an email I received that includes 2 external emails addresses on the To line.
    2. click the New Meeting Poll button.
    3. FindTime panel opens on right. Error message displayed at the top and over the disabled panel.
    4. Clicking OK button dismisses error and FindTime appears ok...

    Unable to determine what email is the issue.
    Unable to…

    17 votes
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  4. Unable to use FindTime after linking account

    After selecting Link Account and the link account has been verified, I am unable to proceed. The link account window pane never goes away. This is happening for multiple users. Outlook 2016

    30 votes
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  5. Trouble creating invite from Outlook client - Add to Email

    We are having trouble creating this invite. Please try again. If this issue persists, contact us through our feedback page https://findtime.uservoice.com

    Getting this above error, when trying to create an email and click on "Add to email" button.

    I recently had an issue in signing -in, which is no more there and looks got fixed automatically after few days (I did raise another user voice bug). Not sure someone worked or fixed.

    9 votes
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  6. Why doesn't Teams work for online meetings in FindTime?

    I found a bug in FindTime. I can't make it through Teams at an online meeting. The default and only option is Skype for Business. In FindTime UserDashboard settings there is no choice between SfB and Teams. My company only uses Teams. Please, fix it.

    95 votes
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  7. Submitting a vote doesnt creates the "Hold" in my calendar

    Submitting a vote doesnt creates the "Hold" in my calendar

    It used to work that once I submit my voting to a poll/Meeting invite that it also creates a "Hold" in my calendar so I can see when I am already "possibly booked"

    However, since a while I recognized that the HOLDs are not created after my voting which leads very often to a double booking behause I dont remember all Votings I made a few days later and hence ending up in meeting conflicts.

    Pls can you fix it?
    Tx

    12 votes
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  8. Finding Accounts Loop

    "Finding Accounts" keeps spinning. Never logs in.

    When I got to create a meeting, it asks me to sign in (ever since the teams update), then it sits there and spins.and says "finding accounts"

    the feature works if outlook is launched as an admin, but will not work otherwise.

    Thoughts?

    9 votes
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  9. Missing schedule button

    FindTime updated their Dashboard today (3/11/2020) and now when I click on any of my meetings, the schedule button is gone. There is no way to manually schedule a meeting. Help!

    4 votes
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  10. We are having trouble inserting your FindTime invite where the cursor currently is.

    All of a sudden FindTime Stopped working for all users in our enviroment. Error message:

    We are having trouble inserting your FindTime invite where the cursor currently is. Please try moving the cursor to the end of the email and then click 'Insert to email' again. Contact us through our feedback page at https://findtime.uservoice.com if you are still having trouble.

    --

    It does not matter where I move my cursor.
    Poll gets created though and can be seen in the dashboard.

    6 votes
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  11. "Insert in email" does not create an option for respondents to click and select their options.

    "Insert in email" does not create an option for respondents to click and select their options.

    6 votes
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  12. FindTime Add-in will not work in Office 365 Outlook Desktop Client

    Installing the Add-in from findtime.microsoft does not work. Upon restarting the client and starting the new e-mail the add-in won't load.

    It was working before until the new updated version of Outlook (with the new larger fluent design icons just a few days ago.) The web version works, but I rarely use my email using the web client.

    42 votes
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  13. FindTime booking Skype Meetings

    FindTime is currently booking my meetings in Skype instead of Teams. Is there a setting to change that?

    12 votes
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  14. error insert to email

    Error when inserting to email

    8 votes
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  15. Poll voters receive this error: Something Went Wrong

    When using FindTime to arrange meetings internally, all of my recipients get a Something Went Wrong message (see screenshot attached).

    I was testing the functionality for internal colleagues as often my attendees are across timezones and finding a suitable time isn't always easy, our company is currently mid migration to Exchange Online from on-premise.

    When they click to vote in the poll they get the error, the website states that you don't need to have O365 or Outlook to be able to vote, however it appears that this is not the case if you are already logged into O365, you…

    4 votes
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  16. 6 votes
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  17. meeting invite link "select options" doesnt work - the page never stops loading.

    meeting invite link "select options" doesnt work - the page never stops loading.

    I am expiriencing an issue with sent out Meeting Pollls. Once the email got out and a recipient try's to click the link for voting, it ends up in an endless loading with a spinning donut.

    No one from the recipients list can vote their desired meeting times and hence you cant finalize the scheduling.

    Since using findtime is likely critical to mange meetings with plenty stakeholders in as short time, this issue is actually heavy blocking me from work and invitees are also kind of angry…

    14 votes
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  18. FindTIme Used Skype Instead of Teams

    We set-up Teams as our default some time ago. Today I noticed a meeting booked with the old Lync/Skype URL.
    Now I don't see anywhere to ensure Teams is the Default - assuming this is a bug?
    Sometimes links are arriving to users as Plain Text as well leaving us to cancel and resend invites.

    9 votes
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  19. Teams meeting

    Disable Teams Meeting option not available in os x Outlook plugin

    Appears that the check box option cannot be deselected in the outlook client.
    Looking at the code the ng-click directive disables any action by the looks of it

    ng-click="officePlugin.isSkypeMeeting = !officePlugin.isSkypeMeeting"

    a href="#" class="checkbox-link selected" id="online-meeting-checkbox" ng-class="{'selected' : officePlugin.isSkypeMeeting}" ng-click="officePlugin.isSkypeMeeting = !officePlugin.isSkypeMeeting"

    4 votes
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  20. FindTime migration to outlook.com is causing some serious errors.

    Last week, FindTime wasn't placing blockers in my calendar, which has now been fixed. Now receivers of my find time vote but their vote isn't recorded. Today receivers of my FindTime only get a spinning wheel and then error.

    I understand the migration to consolidate the feature set but could this not have been done in a targeted ring first?

    The people that Im sending find time to are leadership team assistants and this just really looks bad with the biggest gate keepers. They say just use a Doodle...

    13 votes
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