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  1. Meeting Holds Not Created

    Occasionally FindTime fails to create meeting holds on my calendar. I've been unable to determine if there is a pattern. It would be helpful if the user could manually (re)create meeting holds after a poll had already been created.

    3 votes
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      6 comments  ·  Flag idea as inappropriate…  ·  Admin →

      Yeah, we have been looking at the logs to see if we can nail the intermittent issue but whenever someone raises this as an issue, we see everything was in order to create and delete holds.

      Now we do have a way to create holds on demand, if you go to vote and submit then you should see an option to subscribe to holds. This feature also allows attendees to subscribe to holds if they are on O365.

    • FindTime greyed out when creating new mail in Outlook 2016

      When I'm in the Outlook 2016 overview I have an option to "Reply with meeting poll" as expected. However, when I compose a new mail the option is greyed out. When I check for the add-on options I see that FindTime is activated and should work. I added a (Dutch) screenshot to visualize what I mean :).

      2 votes
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        14 comments  ·  Flag idea as inappropriate…  ·  Admin →

        Here are some tips to help with Gray icons.

        a. If you have encryption settings enabled, disable them. Add-ins do not perform well with privacy settings. 

        Run outlook as an administrator. This disables any rogues plugins that is taking over the ribbon. 

        c. Sometimes other COM plugins such as “Todoist” or “ShareFile” or “SalesForce” interfere with the ribbon. You can disable those to see if add-ins come back. 

      • Graphics are not being displayed in outlook client.

        As of today, the graphic icons are not displaying...

        15 votes
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          9 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • The people in my meeting invites votes do not display in my email response as well as the findtime website. Its happening for 10 people

          The people in my meeting invites votes do not display in my email response as well as the findtime website. Its happening for 10 people

          0 votes
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            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • Vote icons not showing in email

            When I get "An attendee has voted" emails the graphical icons representing each attendee's votes don't load in the Outlook client. However, if I display the source and directly navigate the Internet resources exist. Here are two of them as examples:

            https://az803747.vo.msecnd.net/test/Content/img/vote-icon-no-color.png
            https://az803747.vo.msecnd.net/test/Content/img/vote-icon-yes.png

            1 vote
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              2 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • no notifications received past 6 weeks (as of 2/28/17)

              No notifications of any kind over last 6 weeks. Not the initial confirmation. Not when invitees vote. Absolutely consistent. Just stopped working.

              2 votes
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                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • Skype Meeting Add-in for Microsoft Office 2016 Inactive

                Skype Meeting Add-in for Microsoft Office 2016 has been inactive on Outlook startup ever since I installed FindTime. In addition, I scheduled a meeting with FindTime this past week and while the scheduling worked well (and customers oved the experience), the final meeting invite didn't have a working Skype link within it.

                1 vote
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                  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • Suggested time provides only "Sorry, we are having trouble finding time"

                  Checking or unchecking the 'Working hours' box doesn't change the behavior, I always get a sad face with the message "Sorry, we are having trouble finding time." and a Try Again link that spins an "Apology for the delay" animated gif and then returns the same message as before.

                  OS: Win10 (x64 Enterprise 10547)
                  Office: 16.0.4229.1024 (x64)

                  Invitee list is comprised of users that are inside my Exchange org as well as external.

                  I have successfully sent a SnapMeet poll previously through Outlook on the desktop (9/9), but it was on a different Win10 flight (not sure about whether Outlook…

                  1 vote
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                    4 comments  ·  Flag idea as inappropriate…  ·  Admin →

                    Bunch of improvements in our time out and new retry logic should prevent this from happening. Please let us know if you ever see this again. We want to be able to Find Time for you every time you ask!

                  • App failing to load after latest Office updates installed last week.

                    When clicking "New Meeting Poll" app fails to load (not even trying to look out to the internet from looking at logs) and clicking restart does nothing or worse crashes outlook.

                    Outlook 2016 version: 16.0.43366.1000 on windows 10 enterpise

                    18 votes
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                      9 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • time zone

                      When manually adding new times in the web UI after clicking "none of these times work" there is something amiss with the time zones. It says "+1 Amsterdam, Paris" etc but if I choose 18:00 in the dropdown and click OK then 19:00 is what gets registered.

                      1 vote
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                        2 comments  ·  Flag idea as inappropriate…  ·  Admin →

                        We pushed a fix yesterday that should take the day light savings into account across the product. Please let us know if you see anything strange about proposing new times going forward.

                      • Emails look bad when Outlook blocks images

                        See attached screenshot. The X'd images look unprofessional, along with the long, scary email address as the sender.

                        I realize it may be difficult to fix or workaround--just sharing my first impression.

                        1 vote
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                          2 comments  ·  Flag idea as inappropriate…  ·  Admin →

                          Converted the “Select/View options” and other mandatory images to links so that they do not get blocked.

                          Won’t fix the other misc images not being downloaded right now as they are not blocking.

                          Dev – let me know if this new insert works for your customers.

                        • scheduled the meeting and it different remove the HOLD from my calendar

                          I received the votes from the external recipients whose calendar I couldn't see. So I clicked a time on the web and said schedule. It sent the invite out to all, but it did NOT remove the HOLD meetings from the other suggested times.

                          1 vote
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                            1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                            Definitely not intentional and I will need more information to be able to debug this further. If this happens again or if you have meeting information (URL or invite id) feel free to send it to us by replying to this email.

                          • 4 votes
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                              2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • FindTime Installation Fails with Signon via ADFS

                              Our domain is configured for single signon to Office 365 using Active Directory Federation Services. This works fine with other Office 365 services, but not with FindTime. From https://findtime.microsoft.com, clicking on Install for Free opens the standard logon page from logon.microsoftonline.com. Entering my UPN takes me to our ADFS server's logon page, which says "An error occurred". The error details are: •Activity ID: 00000000-0000-0000-b28c-0080000000bc
                              •Relying party: Microsoft Office 365 Identity Platform
                              •Error time: Thu, 25 Feb 2016 14:59:19 GMT
                              •Cookie: enabled
                              •User agent string: Mozilla/5.0 (compatible; MSIE 10.0; Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; .NET CLR 2.0.50727; .NET…

                              1 vote
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                                completed  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • The time zone are messed up

                                The time zone defaults to UTC+1 (Windhoek) in Finland (UTC+2, Helsinki etc). This happens both in the Outlook addin and in the actual sent invite.

                                When the meeting is finalized the time says for example "11.30 Namibia Standard time".

                                The times seem to be correct anyways, both in the UI and actual meeting requests. But without these being spot on in the UI you just can't trust otherwise outstanding tool.

                                11 votes
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                                  5 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • Since moving to Skype Online from Skype On-premise, Findtime is not grabbing my new local dial in number and wrong passcode

                                  Since moving to Skype Online from Skype On-premise, Findtime is not grabbing my new local dial in number and wrong passcode

                                  3 votes
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                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Skype info not added

                                    I'm in the Corp2Cloud Skype dogfood (O365 hosted) for MSFT, when I tried to add Skype info to the meeting, I got this popup

                                    3 votes
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                                      2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • The link for the Skype call didn't work...nor did the dial in phone numbers.

                                      The voting worked fine and the call was scheduled; however, the link for the Skype call didn't work...nor did the dial in phone numbers.

                                      2 votes
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                                        3 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                        Hi Justin -

                                        We are redoing the way we do Skype. We noticed that in certain situations we assign a Skype bridge from your history that may have expired.

                                        If you email me your permanent Skype bridge, I can make sure that we set it up for you.

                                        For now I have removed the one we are using for you so that it does not happen going forward.

                                        Alternatively you can update the meeting once scheduled with your dynamic bridge setting if you rather not use a permanent one.

                                        Finally – we are working with the Skype team to be able to generate dynamic links in our back-end.

                                        Cheers! – Vivek

                                      • The FindTime meeting invite doesn't add the correct Skype For Business details when creating the meeting invite.

                                        I have to create a new meeting request and add in my online meeting details from outlook, for some reason FindTime is picking some other Skype meeting details.

                                        2 votes
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                                          1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                        • App error

                                          App Error when starting the app. Can't access the app at all as a result. Also happening for other Add-ins such as Office Mix.

                                          3 votes
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                                            1 comment  ·  Flag idea as inappropriate…  ·  Admin →
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