FindTime Add-in will not work in Office 365 Outlook Desktop Client
Installing the Add-in from findtime.microsoft does not work. Upon restarting the client and starting the new e-mail the add-in won't load.
It was working before until the new updated version of Outlook (with the new larger fluent design icons just a few days ago.) The web version works, but I rarely use my email using the web client.
Marcio
shared this idea
22 comments
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Phil D
commented
Michael's comment from March 10, 2020 16:33 below fixed my problem in under a minute. No reboot needed!
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Jeremy Thake
commented
I'm getting the same thing. Internal Microsoft tenant. On both Outlook Desktop and Outlook browser in New Edge.
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Anonymous
commented
Outlook desktop app stuck on "Finding Accounts" after clicking login. OWA works fine but need to fix desktop app.
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Anonymous
commented
I keep getting Error "We are having trouble creating this invite. Please try again. If this issue persists, contact us through our feedback page". Nothing I do makes a difference
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Koriyama Evans
commented
It seems the "New Dashboard" does not record the user's original settings and/or contact information.
Why not integrate the old and new dashboards so we can keep track of all meetings instead of toggling back and forth?
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Anonymous
commented
I have used FindTime multiple times. Now suddenly when clicking FindTime in Outlook it requires me to log in. Clicking Login opens a new window "Finding Account" and nothing happens.
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Michael
commented
Anyone having this issue please run the command prompt as an admin and run this
icacls %userprofile%\Appdata\LocalLow /t /setintegritylevel (OI)(CI)L
Try again when it is done running and if it works for you then the issue was caused because the LocalLow cache isn't set to the correct integrity level. This problem was driving me crazy on my customer's computer but this fixed it.
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Pam
commented
MS put out a vague announcement about updating the back-end service for FindTime. Hoping it resolves the issue. Worked for me in Outlook 2016 v 1902 and below, but once I got release 1908, FindTime (in Outlook) stopped working. I could use it in OWA/365, though. https://www.microsoft.com/en-us/microsoft-365/roadmap?filters=&searchterms=58210
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Anonymous
commented
FindTime is working for me finally
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Lance Stone
commented
Outlook Desktop Client - Loading.... Loading.... Help... Help...
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Maarten
commented
With Office 2019 it only works when you first hit the reply button.
If you then click the New Meeting Poll it works. -
Micah
commented
Same for me. Just spins in the desktop.
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Anonymous
commented
RE Anonymous commented · October 07, 2019 13:33
Haha...it was probably one person running the project that's on vacation or something -
Anonymous
commented
typical microsoft....a half-working product with no support...hmmm....Why couldn't Apple have won the Enterprise race in the 90s?
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Anonymous
commented
Does anyone from FindTime support check these forums at all? I also tried to contact support and have never heard back from anyone and that was a month ago. It is almost like this Garage supported app has been dumped by Microsoft and no one is supporting it anymore.
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Keith
commented
From Desktop Client - If using the general reply button (or reply to all) the selecting New Meeting Poll everything works - Using Reply with Meeting Poll - "Time is of the essence" is all it does. I noticed if i remove from Add ins from O365 completly...wait a few minutes.... re add. the first time it will work but then back to "Time is of the essence".. Works fine within O365 online but this greatly reduces productivity having to log in to web portal.
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Kevin L
commented
I have the same issue; "Time is of the essence" keeps spinning, nothing happens.
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Pam
commented
I have the same issue. Though, in Outlook 2016 (post update), FindTime started asking me to link my account. I had used it before and had linked the account and had no issues. Now, it's asking again, and it won't log me in. Never prompts for a password. Just cycles through asking who I am and refreshing the same login id prompt. I even tried unlocking the account (the only other option I got) and went through that process and no change. Cleared my Windows credentials. Rebooted. There's no add-in to uninstall (it's managed by the global admin for our company -- who isn't experiencing this issue -- yet?) -- so I can't uninstall and reinstall on my system. I can get into the FindTime site with my account with no issues.
Based on this bug report and the comments (thanks to everyone for posting), I found that I could get in using OWA/Outlook 365 -- after I enabled the add-in in 365 (by default it was off, so I didn't even realize I could use it there -- and I'm rarely in Outlook 365). It asked me to link to my FindTime account to log in and it worked fine.
Now, back in Outlook 2016, I get the "Time is of the essence!" message and the never-ending spinning wheel (of death? of nothing? of...). So, something changed once I successfully logged in via Outlook 365 online -- but I have a new issue. And still no ability to use it on my system. The only major change between when it last worked and now -- Outlook 2016 got an update. I'm in 1908 (Build 11929.20300) of Office 365 ProPlus.
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Lynn Towle
commented
Same.
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Greg Petrites
commented
Same issue. Panel opens and eventually shows "Time is of the essence!". And keeps showing it.
