Poll voters receive this error: Something Went Wrong
When using FindTime to arrange meetings internally, all of my recipients get a Something Went Wrong message (see screenshot attached).
I was testing the functionality for internal colleagues as often my attendees are across timezones and finding a suitable time isn't always easy, our company is currently mid migration to Exchange Online from on-premise.
When they click to vote in the poll they get the error, the website states that you don't need to have O365 or Outlook to be able to vote, however it appears that this is not the case if you are already logged into O365, you have to physically log out to allow the link to take you to the correct page to process your vote. This is really inconvenient, I'm also guessing it would behave the same if you were sending the invite externally to anyone else who may be O365 but not yet fully moved to Exchange Online. Is there a way to resolve this or workaround it without inconveniencing my attendees?
Great Post Very Easy To Read Thanks For Sharing
apurva bajaj commented
I love to read this awesome article thanks for sharing this brilliant blog.
same her but with slightly different error message. In my case it says "We cant get that information right now. Please try again later."
i am receiving the poll and once clicking the button in email to vote, it redirects to the error page (see screenshot attached)
Paul Schneller commented
Same Problem here.
We're experiencing the same problem. We have Exchange hybrid, and the error is occurring for on-premise users who do not have the Exchange Online App enabled on their O365 account. Those users will never have this enabled because there are no plans on moving their mailboxes to Exchange Online.
My suggestion is that Microsoft skips this check altogether. I can see the value of Exchange Online integration for meeting organisers, but not for participants.
I can no longer use Microsoft FindTime because voters could be in an Exchange hybrid deployment similar to ours. Very sad. :(...